If your incoming water supply is acidic you will need to have an acid neutralizer and a water softener installed. The medium in the acid neutralizer is calcite and it slowly dissolves as it treats the water that flows through it. When you first purchase your unit and once it is flushed and in service you should shine a bright light through one side of it to see how full it is and mark it with a piece of tape or magic marker.
Over time, depending on the acidity of your water, you will need to replace the media as it dissolves.
Following are the steps to do so which includes servicing two different types of units; one with an inspection port (or domehole) and one without that requires unscrewing the head.
Supplies
- A helper is a must, doing it by yourself is very difficult
- A couple 50 lbs. bags of calcite. Having more than you think is better than not having enough. If you can find it at a retail store, or a company that services water treatment systems, it will be much cheaper since you will not have to pay shipping. Any type of calcite that is for acid neutralizers will work.
- N95 dusk masks
- A bunch of towels
- A approximately four or five foot section of hose or tubing
- A few five gallon buckets
- A large funnel
- Some food grade silicone lubricant for plumbing
- A short ladder or step ladder
- A bright flashlight
- A three foot dowel or other rigid rod you can use to check the calcite level as you fill it
For Both
Depressurize it. Hopefully you have sufficient bypass valves in the plumbing to and from the unit. Turn off the valve upstream to the unit and open either a drain valve or a faucet to relieve the pressure. Run the water until it is just a trickle.
For A Unit With an Inspection Port
- Mark with painters tape, or a magic marker, a corner of the cap, and mark the canister right by the tape. This will allow you to know how far the cap was screwed in so that you do not over tighten it when putting it back together.
- Hold a towel under/around the cap and slowly unscrew it while your helper is at the ready with the section of hose and a bucket.
- Once you get the inspection port off, put one end of the tube into the canister and suck on the other end to create a vacuum and siphon out about a 5 gallon bucket’s worth of water.
For A Unit Without an Inspection Port
- Unplug the electrical connection.
- Disconnect the head from the plumbing.
- Mark with painters tape, or a magic marker, a part of the head, and mark the canister right by the tape. This will allow you to know how far the head was screwed in so that you do not over tighten it when putting it back together.
- Have a helper hold a towel at the base of the head and unscrew it. Do this slowly. Unscrew it 1/4 of a turn and then back 1/8 of a turn. What you are trying to do is break any seal between the down pipe that goes to the bottom of the canister from the head so that you do not lift it out when you unscrew it. If you do happen do lift the down pipe, it makes it VERY difficult to reassembly and you will have to either trim the pipe, or lay the canister on it’s side to try to re-seat the down pipe and its base.
Adding the Calcite
- Use the hose to siphon out about as much water as you think you will need to add calcite.
- Have your helper hold the funnel in either the inspection port, or in the top of the canister. For units where you removed the head ensure that you DO NOT put calcite down the down pipe.
- One person will hold the funnel and other will climb up the step ladder and pour in the calcite. Wear your dust mask for this otherwise you will breath in a lot of very fine particles which are very bad for your lungs.
- Stop regularly to check the calcite level. Insert the rod into the canister to measure the level. You can also use a flashlight by shining against the opposite side of the canister, but if the calcite that you are replacing is a different color than the existing one you can accidentally overfill it. OVERFILLING IT IS A HUGE PAIN TO FIX. Ask me how I know this. If you overfill it, when it back washes the calcite will get stuck in the head and clog the drain tube and you will have to take it outside, and lay it on its side to dump out the excess calcite. All while ensuring that the down pipe does not come out. So, just add calcite slowly, checking regularly, until it is about two-thirds full.
Reassembly
- Ensure that the threads for either the inspection port or the head are clean by using a clean toothbrush and pouring water over them while gently scrubbing.
- Lube the top of the down pipe, if applicable, and any o-rings with food-grade silicone grease and re-assemble ensuring not to cross thread it.
- Screw until it starts to get snug and then re-align the tape marks made before disassembling it. If you can easily screw it past that point, you will need to go another 360 degrees to get to the correct torque.
Start-up Procedure for a Non Back Washing Head
- Start with both in and out flow bypass valves off.
- Turn a downstream faucet or hose bib on. Typically, these systems are plumbed with a ball valve overflow directly downstream from the unit.
- Turn the upstream water on.
- Open the downstream bypass valve all of the way
- Slowly open the inflow bypass valve to allow it to fill with water and push the air out.
- Once it is completely full and you can no longer hear any air moving through the system turn the downstream faucet off 85% and then completely open the inflow so that now both bypasses are completely open.
- Then connect a hose to the same downstream faucet or hose bib and open it about 30% and run it until the water is clear and all of the calcite dust is rinsed out.
Start-up Procedure for an Electronic Head
- Reconnect the flush outlet tube.
- Start with both in and out flow bypass valves off.
- Set the unit into manual regeneration/backwash mode. This will allow you to purge the air from the unit when turning on the water.
- Slowly open the inflow bypass until all of the air is purged from the system and only water is flowing out of the flush outlet tube.
- Once all air is purged open the inflow bypass all of the way and let the regen/flush cycle complete.
- Open the outflow bypass valve.
- You may have to run the regen cycle a few times until the water runs clear through the unit.
Clack WS1 EE
- To enter the user programming mode press and hold NEXT and UP together for three seconds